Your Privacy Is Our Responsibility

Bajji Privacy Policy – We are committed to protecting your data

Bajji keeps your personal information completely private and secure. On this page, learn what data we collect, why we collect it, and how we protect it.

Last Updated: January 2026 Full Policy in Bengali
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We use your data How We Protect It

A quick overview of the key pillars of Bajji's Privacy Policy

Strong Encryption

All data transmitted on Bajji is protected by 256-bit SSL encryption. We safeguard your data at every moment using bank-grade security.

Data Is Not Sold

Bajji never sells your personal data to third parties. Your name, phone number, or transaction details are never shared with advertisers or data brokers.

Secure Payment Information

Your bKash, Nagad, or Rocket number is stored in compliance with PCI DSS standards. Payment information is kept in a separate encrypted database and cannot be accessed directly by any staff member.

KYC Data Protection

NID or passport details submitted for identity verification are used solely for that verification process. Once complete, copies of the original documents are stored on secure servers and are inaccessible to unauthorized staff.

Cookie Controls

Bajji uses only essential cookies. You can disable tracking cookies at any time through your browser settings. We do not collect any non-essential data without your consent.

Regular Policy Updates

Bajji's Privacy Policy is reviewed regularly and updated to reflect new technologies or legal changes. You will be notified in advance at your registered email address whenever changes are made.

01 Introduction

Bajji is a trusted online gaming platform, and your privacy is our highest priority. This Privacy Policy explains how Bajji collects, stores, uses, and protects your personal information.

By using the Bajji website or app, you are considered to have read and accepted this Privacy Policy. This policy is part of Bajji's Terms & ConditionsCompatible with and applicable in conjunction with.

We believe every member has the right to fully understand how their data is handled. That is why this policy is written in plain language — so you can clearly see exactly what Bajji does and does not do with your information.

Please Note: This privacy policy applies solely to the Bajji platform. Third-party links or services are governed by their own respective policies.

02 What Data We Collect

Bajji collects only the information necessary to provide our services. We never collect data we do not need. The different types of information are described below:

Data Type Example Reason for Collection
Identity Information Name, date of birth, NID number Account Verification & KYC
Contact Information Mobile number, email Account Registration & Notices
Payment Information Mobile banking number Deposit & Withdrawal Processing
Device Information IP address, browser, OS Security & Fraud Prevention
Gaming Information Betting history, transactions Responsible Gaming & Support
Cookie Data Session data, preferences Improving User Experience

We collect information directly from you — at registration, during the KYC process, or when you contact customer support. Some technical data is also collected automatically while you use the platform.

03 How Your Data Is Used

Bajji uses your data only for specific, defined purposes. We never use your information for anything unnecessary. The primary use cases are:

  • Account Management: Your information is used for registration, login, password reset, and account security.
  • Payment Processing: Your information is used to confirm deposits and withdrawals and to maintain your transaction history.
  • Service Improvement: Data is analyzed to improve your gaming experience and fix platform bugs.
  • Fraud Prevention: Data is used for security analysis to prevent money laundering, fraud, and account hacking.
  • Responsible Gaming: To analyze your gaming behavior, identify potential signs of addiction, and provide appropriate support.
  • Contact: To send important notices, security alerts, or promotional offers (where consent has been given).
  • Legal Obligations: To meet regulatory requirements and comply with legal processes.

Marketing Communications: Bajji will always ask for your permission before sending you promotional emails or SMS. You can withdraw that consent at any time.

04 Who We Share Your Data With

Bajji never sells your personal data. However, limited information may be shared in certain specific circumstances:

  • Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive the information needed to process your transactions. These providers have their own privacy policies.
  • Technology Partner: Hosting, cloud storage, and cybersecurity service providers may access limited technical data, strictly under contractual terms.
  • Legal Authority: Bajji is legally required to provide information upon a valid order from a court or regulatory body. We comply with the law in such cases.
  • AML Verification: Information on suspicious transactions may be shared with relevant regulatory authorities for anti-money laundering purposes.

Outside of the cases listed above, Bajji does not share your data with any advertisers, data brokers, or other third parties. We are completely firm on this.

05 How Long We Retain Your Data

Bajji does not retain data longer than necessary. Retention periods by data type are listed below:

  • Account Information: For the duration of active account use and for 5 years after closure (for legal compliance).
  • Transaction Records: A minimum of 5 years, in compliance with international AML standards.
  • KYC Documents: On secure servers for up to 5 years after verification is complete.
  • Gaming Log: Up to 2 years for resolving technical issues.
  • Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
  • Support Contact: Records are retained for up to 2 years after resolution.

Once the retention period expires, data is securely and permanently deleted. Bajji follows industry best practices for data deletion.

06 Cookie Policy

Bajji uses several types of cookies that enhance your browsing experience. Cookies are small text files stored in your browser.

  • Essential Cookies: Required for login sessions and security. The platform cannot function properly without these.
  • Performance Cookies: Helps analyze page load times and errors. These are fully anonymous.
  • Functionality Cookies: Remembers your language preference and settings.
  • Analytics Cookies: Used to understand which pages are visited most. No personal information is attached.

You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may prevent some platform features from working properly.

Third-Party Cookies: Bajji does not use any advertising network cookies. We do not track you across other websites.

07 Your Rights

As a Bajji member, you have several important rights over your own data. We fully respect all of these rights:

Right to Access Your Data

You can request to see what data Bajji holds about you at any time. Submit a request to support and the full information will be provided within 30 days.

Right to Rectification

If any of your information is incorrect, you may request a correction. Your data will be updated upon submission of valid supporting documents.

Right to Erasure

After your account is closed, you may request deletion of your data once the legally required retention period has ended.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted. Please contact support for assistance.

Right to Data Portability

You may request a copy of your personal data in a portable format at any time.

Right to Object

You can object to marketing communications or certain types of data processing. Your objection will be respected.

To exercise these rights, please contact our support team. We typically respond to requests within 7 business days. Complex cases may take up to 30 days.

08 Security Measures

Bajji uses industry-leading security measures to protect your data. Our multi-layer protection system is outlined below:

  • TLS/SSL Encryption: All data transferred between your browser and our servers is secured with 256-bit encryption. No one can intercept your information in transit.
  • Two-Factor Authentication (2FA): OTP verification is in place for added security at login. This protects your account from unauthorized access.
  • Secure Data Centers: Our servers are housed in internationally certified data centers with 24/7 physical and digital security.
  • Regular Security Audits: Third-party cybersecurity experts regularly audit our systems and identify potential vulnerabilities.
  • Staff Training: All Bajji staff are trained in data protection and bound by confidentiality agreements.
  • Restricted Access: Only relevant staff with a need-to-know basis can access specific data.

In the event of a security breach that puts your data at risk, Bajji will notify you within 72 hours and take the necessary protective measures.

Your role matters too: Use a strong password, never share it with anyone, and avoid logging in on public Wi-Fi. If you notice anything suspicious, contact support immediately.

09 Minor Protection

Bajji strictly prohibits anyone under 18 from using the platform. We take the protection of minors' privacy especially seriously.

  • Age is verified at the time of registration, and no one under 18 is permitted to open an account.
  • Age is verified during the KYC process. If a minor is identified, the account is closed immediately.
  • If we become aware that any information from a minor has been collected inadvertently, it will be deleted immediately.
  • If a parent believes their child is using Bajji, please contact support immediately.

Responsible Gaming is a core commitment of ours. To learn more, visit our Responsible Play View page.

10 Policy Changes

Bajji may update this Privacy Policy from time to time. When changes occur, we follow the process below:

  • At least 14 days' notice will be provided via your registered email or on the platform before any significant changes take effect.
  • The "Last Updated" date at the top of the page will always reflect the most recent revision.
  • An archived version of a previous policy is available upon request.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • If you do not agree to any changes, you may request to close your account and have your data deleted.

Tip: Check back on this page periodically to stay informed about our latest policy.

11 Contact & Complaints

Our dedicated support team is always ready to handle any questions, requests, or complaints related to the Privacy Policy.

Ways to reach us:

  • Email: [email protected] (Response time: 24–48 hours)
  • Live Chat: 24/7 live chat support within the platform
  • Help Center: FAQ Page Get answers to common questions from

We take every privacy-related request seriously and work to resolve it as quickly as possible. Your trust is our most valuable asset.

Data Protection Officer: For serious privacy concerns, email our data protection team directly. We will provide a formal response within 7 business days.

Play Safe

Your Data Fully Secure With us

Feel confident after reading Bajji's Privacy Policy? Register for free now and start a secure gaming experience. Every piece of your information is completely safe with us.

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